Wednesday, March 8, 2017

LD outage 3/8

We were down for 7 hours today due to one of our programmers getting us a new SSL certificate and re-configuring the web server improperly.

Usually when there is an outage, it is due to something beyond our control.  This one was just plain error on our part and really, we shouldn't have been configuring the SSL and restarting our web services during your business day.

No data loss but 7 hours downtime right in the middle of your work day is a pretty big inconvenience.

My apologies for this one, please forgive us. We will be installing the new certificate well after your business hours today. All is up and humming good now.


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