There was just no real alternative to it that was mature and easy enough to use for me to advise our customers to ditch it.
The new Ubuntu at http://ubuntu.com is REAL nice. You can have your agency's workstations and servers on it and its free. Updates are free, everything is free.
Those of you with Quickbooks.... There are a few nice accounting programs for Linux but also... Quickbooks has a web version. :)
I urge you to give the new Ubuntu a try. I have switched my development computers to it and I gotta tell you, its really nice. I highly recommend checking it out for your agency. If you decide to take the plunge and need some extra advice, we can help you.